Why Use It?
Every Report Matters
Community Safety: Each report enhances the police service's understanding of the neighbourhood's safety concerns. Recognizing trends in minor incidents can often lead to proactive measures, preventing more serious crimes.
Efficient Resource Allocation: Reporting online reduces the burden on emergency and non-emergency lines, allowing the police to allocate resources more effectively to urgent needs.
24/7 Accessibility: You can submit reports anytime, from any device, making it convenient to contribute to your community's safety without delay.
Empowering Residents: By reporting incidents online, you play an active role in your community's safety. This process ensures every concern is documented and considered in policing strategies.
Frequently Asked Questions
Can I report an incident that happened in another city?
No. Please report incidents directly to the local police service of the city where they occurred.
Can I report a car accident / collision through this system?
No, if the incident is ongoing or an emergency, please call 911. Otherwise, all vehicle accidents must be reported to the Accident Reporting Centre at 807 345-1617.
Is there any cost associated with online reporting?
No. Online reporting is a free service provided to enhance the safety and convenience for our community.
Will I need to speak to an officer?
In most cases, no. However, an officer may contact you if additional information is required for your report.
How secure is my personal information when reporting online?
We prioritize your privacy and security. All information is protected with the highest confidentiality standards, just as it would be at a police station.
Can I attach evidence, like photos or videos, to my report?
Yes. You can attach relevant photos and videos to most reports, helping to provide a clearer picture of the incident.
What if I don't get an email confirmation for my report?
Please check your spam or junk email folder first. If there's confirmation, it's possible an incorrect email was provided. In such cases, you can resubmit your report with the correct email or contact Thunder Bay Police Service at 807-684-1200 for assistance.
Who can I reach out to if I have more questions?
For further questions about online reporting, please contact Thunder Bay Police Service at 807-684-1200. For technical issues, email support@tryrubicon.com.
Experiencing Technical Issues?
Our technical support team is here to help you every step of the way. Please send an email to website administrators at support@tryrubicon.com
For all non-technical issues, please contact Thunder Bay Police Service at 807-684-1200.